NEW Mazda CX-5 Review – Has Mazda RUINED its Family SUV?

Automobiles



The Mazda CX-5 has long been celebrated for having one of the best, most premium interiors in the family SUV class. But for this brand new model, Mazda has taken a massive risk: it’s completely removed the rotary infotainment controller and the physical air-con controls!

Have these controversial changes, along with a dip in interior material quality, ruined the brand’s best-selling car? In this comprehensive review, we test the new Mazda CX-5 to find out if the bigger 583-litre boot and excellent driving dynamics are enough to save it.

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In this video, we take a detailed look around the 2026 Mazda CX-5 to see how much it’s grown and the impact on rear legroom. Up front, we test the new 15.6-inch Google-based touchscreen, the new digital driver display and decide if there are too many hard and scratchy plastics in the interior.

Finally, we take the 2.5-litre e-Skyactiv G petrol version of the new CX-5 out on the road to see if 139bhp is enough power for a family SUV of this size.

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Video chapters:
0:00 – Intro: Mazda’s Bestseller!
0:54 – Exterior Design & Bigger Dimensions
1:27 – Boot Space
2:13 – Rear Seats
3:10 – Controversial Interior Changes
4:00 – New Google Infotainment
5:01 – Driving Position & Visibility
5:59 – Quality Downgrade: Scratchy plastics?
6:43 – The Engine: The 2.5-litre Petrol & Optional 4WD
7:23 – Handling, Ride Comfort & Performance
9:10 – Trim Levels: Prime-Line to Homura
9:52 – Pricing, Warranty & Reliability
10:38 – Euro NCAP Rating & Safety
11:02 – Verdict: Should you buy the new CX-5?

22 thoughts on “NEW Mazda CX-5 Review – Has Mazda RUINED its Family SUV?

  1. Mazda has officially ditched the rotary infotainment controller and physical air-con controls in favour of a massive touchscreen! 🖥

    What do you think of the change?
    a) It’s a huge mistake! I hate using touchscreens while driving 😡
    b) It’s about time! I actually prefer touchscreens ⏱
    b) I don't care, as long as it drives well and is spacious inside! 🚗

    Let us know your thoughts below! 👇

  2. Jesus. I'm stunned. The physical infotainment system was absolutely genius in design. I'm driving a Mazda 3 right now and starting to get the itch for an upgrade, but no way will I switch to this. I can't live without my dial and buttons. It's such a nice driver-car interface. Particularly as I get older and my eye hand coordination gets worse, I have no desire to fumble around with a touchscreen while I steer the vehicle into a ditch.

  3. I predict this car won't sell as good as the last one…the reason the last one sold well was because it had real buttons and didn't rely totally on a screen which is difficult to use on the move especially if you are older and short sighted…I struggle to read the icons without wearing my reading specs, so a definite NO for me.
    At least they left the motor as normally aspirated…no turbos etc…I don't care if it doesn't have as much power as rival cars…it will be less expensive to maintain and service as the car gets older.
    Simple is better in my view and Mazda have ruined this latest model.

  4. Need to point out that according to Mazda here in Australia the new CX5 produces 132KW which is down from 140KW in the Gen 2 I own. If it only produces 139HP you could walk faster.😁

  5. Short answer…YES!!!
    Long answer….YES!!!
    They removed the VERY THING that made them stand out!!! Not to mention they are "late to the party"….others realized their mistake and are going back to physical controls, and Mazda NOW decided to go all in on screens….WTF?

  6. Depends on whether they have fixed the problem that the things rust out in under ten years.
    The crappy touchscreen nonsense is a cheap cost saving measure and is going in the wrong direction. People buy what is available and not what they would really like, so it won't stop them selling.

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